Ring doorbells are popular devices that offer security and convenience to homeowners. They allow you to see and talk to visitors at your door using your smartphone, tablet, or computer. However, if you’re having trouble with the microphone on your Ring doorbell, it can be frustrating and prevent you from using the device effectively.
Here, we’ll discuss the common reasons why the Ring doorbell microphone may not be working and provide you with some troubleshooting tips and solutions to help you fix the issue.
Table of contents
Possible Reasons Why the Ring Doorbell Microphone is Not Working
Before we dive into the troubleshooting tips and solutions, let’s explore some of the possible reasons why your Ring doorbell microphone may not be working:
Incorrect settings
The microphone on your Ring doorbell may not be working if the settings are incorrect or have been changed accidentally.
Poor Wi-Fi connection
A weak or unstable Wi-Fi connection can affect the performance of your Ring doorbell, including its microphone.
Firmware updates
If you haven’t updated the firmware on your Ring doorbell, it may cause issues with the microphone and other features.
Physical connections
There may be a loose or disconnected wire or cable that is causing the microphone to stop working.
Software glitches
Occasionally, software glitches can cause issues with the Ring doorbell microphone.
Troubleshooting Tips for Fixing the Ring Doorbell Microphone Issue
Now that you know some of the possible reasons why the Ring doorbell microphone may not be working, here are some troubleshooting tips to help you fix the issue:
Check the Settings
First, check the settings on your Ring app to ensure that the microphone is turned on and the volume is turned up. You can also check if the two-way audio feature is enabled.
Check the Wi-Fi Connection
Make sure that your Ring doorbell is connected to a strong Wi-Fi signal. A weak signal or unstable connection can cause the microphone to stop working.
Check for Firmware Updates
Make sure that your Ring doorbell is running on the latest firmware version. You can check for updates on the Ring app or website.
Check the Physical Connections
Inspect the physical connections of your Ring doorbell to ensure that all wires and cables are properly connected.
Reset the Ring Doorbell
Try resetting your Ring doorbell by holding down the setup button for at least 20 seconds. This will reboot the device and may fix any software or connectivity issues.
Contact Ring Support
If you’ve tried all of the troubleshooting tips and your Ring doorbell microphone still isn’t working, contact Ring support for further assistance.
Solutions to Fix the Ring Doorbell Microphone Issue
If the troubleshooting tips don’t work, here are some other solutions that may help you fix the Ring doorbell microphone issue:
Clean the Microphone and Speaker
Dirt, dust, and debris can accumulate on the microphone and speaker of your Ring doorbell, which can affect its performance. Use a soft-bristled brush or cloth to gently clean the microphone and speaker.
Install a Chime Pro
A Chime Pro is a Wi-Fi extender that can help boost the Wi-Fi signal around your home, which can improve the performance of your Ring doorbell, including its microphone. It also serves as an additional chime for your Ring doorbell, which can alert you when someone is at your door.
Upgrade to a Newer Ring Doorbell Model
If your Ring doorbell is an older model, it may be time to upgrade to a newer model that offers better performance and features, including an improved microphone.
Also Read: Eufy Doorbell Chime Not Connected to Bluetooth
FAQs
How do I check the settings on my Ring doorbell to ensure the microphone is turned on?
Check the settings on your Ring app to ensure that you have turned on the microphone and turned up the volume.
Can a weak Wi-Fi signal affect the performance of the Ring doorbell microphone?
Yes, a weak or unstable Wi-Fi connection can affect the performance of your Ring doorbell, including its microphone.
How do I reset my Ring doorbell if the microphone is not working?
You can try resetting your Ring doorbell by holding down the setup button for at least 20 seconds. This will reboot the device and may fix any software or connectivity issues.
What is a Chime Pro, and how can it help fix the Ring doorbell microphone issue?
A Chime Pro is a Wi-Fi extender that can help boost the Wi-Fi signal around your home, which can improve the performance of your Ring doorbell, including its microphone. It also serves as an additional chime for your Ring doorbell, which can alert you when someone is at your door.
Do I need to upgrade to a newer Ring doorbell model if the microphone is not working on my older model?
If your Ring doorbell is an older model, it may be time to upgrade to a newer model that offers better performance and features, including an improved microphone. However, it’s best to try the troubleshooting tips and solutions first before considering an upgrade.
Readable: Eufy Doorbell Sync Button Not Working
Conclusion
The Ring doorbell microphone not working can be frustrating, but there are several possible reasons why it may not be working, as well as solutions to fix the issue. Start by checking the settings, Wi-Fi connection, firmware updates, physical connections, and resetting the device.
If none of these solutions work, try cleaning the microphone and speaker, installing a Chime Pro, or upgrading to a newer Ring doorbell model. Remember to contact Ring support for further assistance if needed.
