Eufy Doorbell Sync Button Not Working- Reasons and Solutions

Last updated on May 15th, 2024 at 06:02 pm

Eufy doorbell sync button not working? That’s frustrating! After all, the sync button is a crucial component of your Eufy doorbell. It allows you to connect your doorbell to your home’s Wi-Fi network and access all of its features. But sometimes, the sync button can stop working, and that can leave you feeling stuck.

In this post, we’ll go over some of the most common reasons why your Eufy doorbell sync button may not be working, and what you can do to fix it.

Reasons for Eufy Doorbell Sync Button Not Working

Here are some of the most common reasons why your Eufy doorbell sync button may not be working:

Dead Batteries in the Sync Button

If your sync button is not working, the first thing you should check is the batteries. The sync button is powered by a small battery, and if it’s dead, your doorbell won’t be able to connect to your Wi-Fi network. Replace the battery with a new one and try syncing your doorbell again.

Weak Wi-Fi Signal

If your Eufy doorbell sync button is not working, it could be due to a weak Wi-Fi signal. Make sure that your doorbell is within range of your Wi-Fi network, and that there are no physical obstacles between the two. If the signal is weak, try moving your router closer to your doorbell or installing a Wi-Fi extender.

eufy doorbell sync button not working

Dirty or Damaged Sync Button

If the still button is not working, it could be due to dirt or damage. Check the sync button for any visible damage or debris, and clean it if necessary. A simple cleaning can often restore the sync button to working condition.

Sync Button Not Aligned Properly

If your doorbell button is not working, it could be due to misalignment. Make sure that the sync button is properly aligned with the doorbell, and that there are no obstructions between the two. Try pressing the sync button again, and make sure that the doorbell’s LED light flashes rapidly to indicate successful syncing.

How to Fix Eufy Doorbell Sync Button Not Working Issue

Now that you know the most common reasons why your Eufy doorbell sync button may not be working, here are some steps you can take to fix the issue:

Replace the Battery

If the sync button battery is dead, replace it with a new one. Make sure that you use a high-quality battery to ensure proper functioning.

Check Wi-Fi Signal Strength

If the Wi-Fi signal is weak, move your router closer to the doorbell or install a Wi-Fi extender. You can also check the strength of the Wi-Fi signal by using a Wi-Fi analyzer app on your smartphone.

Clean and Inspect the Sync Button

If the sync button is dirty or damaged, clean it with a soft cloth and inspect it for any visible damage. If there’s any debris, gently remove it using a toothbrush or a can of compressed air.

Align the Sync Button and Doorbell

Make sure that the sync button is properly aligned with the doorbell. If it’s not, gently adjust it until it’s aligned. Also, make sure that there are no obstructions between the two.

Reset and Syncing it Again

If these steps don’t work, try resetting your doorbell and syncing it again. Here’s how:

  1. Press and hold the doorbell’s reset button for 15 seconds. The LED light on the doorbell will turn off and then turn back on.
  2. Release the reset button. This may take a few minutes.
  3. Once the doorbell has restarted, press the sync button on the back of the doorbell.
  4. The LED light on the doorbell should start flashing rapidly, indicating that it’s ready to sync.
  5. Press and hold the sync button on the top of the sync module until the LED light on the sync module starts flashing rapidly.
  6. Once the LED light on the sync module and the LED light on the doorbell are both flashing rapidly, the doorbell is synced to the sync module.
Eufy Doorbell

Related: How to connect Ring Doorbell to LG T.V?

FAQs

Q: My Eufy doorbell sync button is not working even after trying all of the troubleshooting steps. What should I do?

A: If none of the troubleshooting steps work, contact Eufy customer support for further assistance. They may be able to help you troubleshoot the issue over the phone or email, or they may send a replacement sync button if needed.

Q: Can I use a third-party sync button with my Eufy doorbell?

A: No, it’s not recommended to use a third-party sync button with your Eufy doorbell. This could cause compatibility issues and may damage your doorbell. Always use the sync button provided by Eufy.

Q: Why is my Eufy doorbell not clicking?

There could be several reasons why your Eufy doorbell is not clicking. It could be due to a dead battery, a faulty connection, or a malfunctioning doorbell button. Try troubleshooting the issue by checking these factors and contacting Eufy support if needed.

eufy doorbell

Also Read: Why your Eufy Doorbell Not Recording the Events

Conclusion:

If your Eufy doorbell sync button is not working, don’t panic. Follow the troubleshooting steps outlined in this article to try and fix the issue. Remember to check the battery, Wi-Fi signal strength, and the sync button for any visible damage. If these steps don’t work, try resetting your doorbell and syncing it again.

If you’re still having problems, contact Eufy customer support. With a little patience and persistence, you’ll be able to get your Eufy doorbell working properly again in no time.