f you’re a Ring Doorbell owner, you know how essential it is to keep your device charged to ensure it’s always ready to protect your home. But, what do you do when you plug in your Ring Doorbell, and it starts flashing blue? Is this a cause for concern? Don’t worry; we’ve got you covered.
This article will delve into the reasons why your Ring Doorbell is flashing blue when charging, how to troubleshoot this issue, and some frequently asked questions about your device.
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Why Is Your Ring Doorbell Flashing Blue When Charging?
Your Ring Doorbell is flashing blue when charging because it’s in the middle of a firmware update. The firmware update helps to improve the device’s functionality, fix bugs, and enhance security features.
While it’s not uncommon for the Ring Doorbell to flash blue when updating, it’s essential to let the update finish before unplugging your device. Interrupting the update could cause your device to malfunction, which could compromise your home’s security.
How to Troubleshoot Your Ring Doorbell Flashing Blue When Charging?
If your Ring Doorbell is flashing blue when charging for an extended period, there might be an issue with the device. Here are some tips to help you fix the issue:
Restart Your Ring Doorbell
If your Ring Doorbell has been flashing blue for an extended period, it’s time to restart your device. To restart your Ring Doorbell, press and hold the setup button for 20 seconds until the light on your device turns off. Wait for a few minutes and press the setup button again to see if your Ring Doorbell stops flashing blue.
Check Your Wi-Fi Connection
Another reason could be due to a poor Wi-Fi connection. Ensure that your Ring Doorbell is connected to a stable Wi-Fi network with a strong signal. You can also try resetting your Wi-Fi router.
Check Your Power Source
Your Ring Doorbell’s power source could also cause it to flash blue when charging. Ensure that your Ring Doorbell is receiving enough power from the outlet. You can also try a different outlet.
Update Your Ring App
If your Ring Doorbell is still flashing blue when charging after trying the above troubleshooting tips, try updating your Ring App. A bug in the app could cause your device to malfunction. Updating the app could resolve the issue.
When to Contact Customer Support
Ring doorbells are generally easy to set up and troubleshoot, but sometimes issues may arise that cannot be resolved through simple troubleshooting. In such cases, it may be necessary to contact Ring’s customer support team for further assistance. Here are some situations when users should consider contacting customer support:
- If the blue light continues to flash even after trying basic troubleshooting steps, such as resetting the device or checking the charging cable and outlet.
- If the device is not charging at all or charging very slowly, despite being connected to a power source.
- If there are other issues with the device, such as poor video quality, connectivity problems, or problems with the Ring app.
- If the device is still under warranty and the issue cannot be resolved through troubleshooting or self-repair.
Also Read: Is a Humming Doorbell Transformer Dangerous?
Frequently Asked Questions
Here are some frequently asked questions regarding ring doorbell flashing blue when charging:
Q: Can I unplug my Ring Doorbell while it’s flashing blue?
A: No, it’s not recommended to unplug your Ring Doorbell while it’s flashing blue. Interrupting the update could cause your device to malfunction, which could compromise your home’s security.
Q: How long does a Ring Doorbell firmware update take?
A: A Ring Doorbell firmware update could take up to 15 minutes to complete. It’s essential to let the update finish before unplugging your device.
Q: What do I do if my Ring Doorbell is still flashing blue after a firmware update?
A: If your Ring Doorbell is still flashing blue after a firmware update, try restarting your device, checking your Wi-Fi connection, and updating your Ring App. If none of these troubleshooting tips work, contact Ring Support for further assistance.
Also Read: Why is my Eufy Doorbell Not Working?
We hope that this guide has been helpful in understanding why your Ring Doorbell is flashing blue when charging and how to troubleshoot this issue.
If you have any further questions or concerns, don’t hesitate to contact Ring Support for further assistance. Remember, keeping your Ring Doorbell in good working condition is crucial to ensuring your home’s safety and security.