In the fast-paced, wireless world of today, having a reliable charger is essential. We’ve all been there – you place your phone on your Mophie wireless charger, and instead of the reassuring hum of charging, you’re greeted with an incessant blinking light and no power boost. Frustrating, right? But fear not, because in this blog post, we’re going to unravel the mystery of why your Mophie wireless charger might be blinking but not charging your device.
A Mophie wireless charger is not just a handy gadget; it’s a lifeline that keeps your devices juiced up and ready to go. It can be very annoying when it starts acting up. However, before you rush to replace it or send it off for repairs, it’s crucial to understand that this issue can often be resolved with a bit of troubleshooting.
In this guide, we’ll delve into the common reasons why your Mophie wireless charger might be misbehaving, and we’ll provide you with a step-by-step troubleshooting process to get it back on track. From power source problems to the possibility of hidden debris, we’ll cover it all. So, let’s roll up our sleeves and find out why your Mophie charger is blinking and not charging, and more importantly, how to fix it.
Table of Contents
Possible Reasons for Blinking and Not Charging
When your Mophie wireless charger starts blinking instead of seamlessly delivering power to your devices, it can be perplexing. However, several common issues might be causing this inconvenience. Let’s explore these potential culprits:
1. Insufficient Power Source
- Explanation: The power source, such as the wall adapter or USB port you’re using, plays a critical role in the charging process. If it doesn’t provide enough power, your Mophie charger might struggle to charge effectively.
- Solution: Ensure you use a high-quality power adapter that meets the charger’s requirements. Cheap or low-output adapters may not deliver the necessary power.
2. Foreign Objects and Debris
- Explanation: Wireless charging relies on a direct connection between your device and the charger. Any foreign objects or debris on the charger’s surface can disrupt this connection, leading to blinking and ineffective charging.
- Solution: Regularly inspect the charging surface for dirt, dust, or foreign objects. Clean it gently with a soft, lint-free cloth to ensure an unobstructed connection.
3. Overheating
- Explanation: Overheating can cause your Mophie charger to blink and halt charging to prevent damage. This can happen if the charger becomes too hot during use.
- Solution: Place your charger in a well-ventilated area and ensure it’s not covered by objects or placed on heat-absorbing surfaces. This helps maintain an optimal temperature for charging.
4. Software Issues
- Explanation: Sometimes, software glitches or firmware problems can disrupt the charging process, causing your Mophie charger to malfunction.
- Solution: Check for software updates for your Mophie charger, if available. Additionally, you can try resetting the charger by following the manufacturer’s instructions to restore it to its default settings.
By understanding these potential issues, you can start the troubleshooting process more effectively. In the following sections, we’ll provide detailed steps to address each of these problems and get your Mophie wireless charger back to its reliable, device-charging self.
Troubleshooting Steps
If your Mophie wireless charger is blinking but not charging your device, don’t fret. Many of these issues can be resolved with a few simple troubleshooting steps. Let’s walk through each of them to get your charger back in action:
Step 1: Check the Power Source
- Ensure Compatibility: First and foremost, make sure you’re using a compatible and high-quality power adapter. Mismatched or low-quality adapters can result in insufficient power delivery.
- Test the Outlet: Confirm that the outlet or USB port you’re using is functional. Plug in another device to verify if it’s providing power. If not, you may need to change your power source.
Step 2: Clean the Charging Surface
- Inspect for Debris: Carefully examine the charging surface of your Mophie charger for any dirt, dust, or foreign objects. Even a tiny speck can disrupt charging.
- Clean It Up: Use a soft, lint-free cloth or a microfiber cloth to gently clean the charging surface. Ensure it’s completely free from obstructions.
Step 3: Prevent Overheating
- Proper Placement: Ensure your charger is placed on a flat and stable surface. Avoid covering it with objects or placing it on materials that can trap heat, like a thick carpet.
- Ventilation: Allow for proper ventilation around the charger. Avoid enclosing it in tight spaces or stacking objects on top of it.
Step 4: Check for Software Updates
- Visit Mophie’s Website: Go to Mophie’s official website and navigate to the support or downloads section.
- Look for Updates: Check if there are any firmware or software updates available for your specific Mophie charger model. If updates are available, install them by adhering to the directions provided.
- Reset If Necessary: If updating the software doesn’t resolve the issue, you can consider resetting your charger to its default settings. Refer to your charger’s user manual or Mophie’s official support resources for guidance on the reset process.
After following these troubleshooting steps, your Mophie wireless charger should ideally be back to functioning smoothly. Remember to be patient and thorough during this process, as the solution might lie in one of these steps. If, despite your best efforts, your charger continues to blink and not charge, it may be time to reach out to Mophie’s customer support for further assistance. In the next section, we’ll provide information on how to contact them and what you should have ready when you do.
Contacting Mophie Support
If your troubleshooting efforts haven’t resolved the issue with your Mophie wireless charger, don’t worry; Mophie’s customer support team is here to help. To get in touch with them:
- Visit the Official Website: Go to Mophie’s official website at mophie.
- Visit the Support page: Search for the “Support” and “Contact Us” sections on the website. This is where you’ll find information on how to reach their support team.
- Contact Options: Mophie typically provides various contact options, including email, live chat, or a customer support phone number. Pick the approach that works best for you.
Before reaching out to Mophie support, make sure you have the following information ready:
- Your Mophie charger model and serial number (if applicable). This information is usually found on the charger or its packaging.
- A clear description of the issue you’re experiencing, including any relevant details about the blinking and charging problem.
- Proof of purchase or warranty information if your charger is still under warranty.
Having this information ready will help Mophie’s support team assist you more efficiently. They are experts in resolving such issues and will guide you through additional troubleshooting steps or assist with any necessary warranty claims or repairs.
Also Read: How to Reset Your Wireless Charger?
Conclusion
In the world of wireless charging, Mophie has earned a reputation for reliability and innovation. However, even the best technology can encounter hiccups, and when your Mophie wireless charger starts blinking but refuses to charge, it can be frustrating.
The good news is that many of these issues can be resolved without much hassle. By checking your power source, keeping the charging surface clean, preventing overheating, and considering software updates, you can often breathe new life into your charger.
Remember, troubleshooting is your first line of defense. But if all else fails, don’t hesitate to reach out to Mophie’s knowledgeable support team. They’re there to assist you in getting your charger back to its efficient, device-charging self.
So, don’t give up on your Mophie wireless charger just yet. With a little patience and the right guidance, you can enjoy uninterrupted, wireless charging once again, keeping your devices powered up and ready for whatever the day brings.
