How to Reset Your Mophie Wireless Charger: A Step-by-Step Guide

In the era of ever-evolving technology, wireless charging has become an indispensable part of our lives. Mophie, a renowned brand in the world of wireless charging, has consistently delivered innovative solutions to keep our devices juiced up conveniently. However, even the most reliable gadgets can sometimes encounter hiccups, leading to frustrating charging issues. The good news is that many of these problems can be resolved with a simple yet effective solution: resetting your Mophie wireless charger.

In this comprehensive guide, we’ll take you through the steps to reset your Mophie wireless charger, empowering you to troubleshoot common charging woes effortlessly. Whether your charger isn’t recognizing your device, experiencing connectivity problems, or simply not charging as efficiently as it should, this step-by-step tutorial will help you regain that seamless wireless charging experience you love.

So, if you’ve been grappling with charging dilemmas and are eager to restore your Mophie wireless charger’s performance, you’re in the right place. Let’s dive in and discover the easy yet powerful technique to reset your Mophie wireless charger and keep your devices powered up without a hitch.

Understanding Mophie Wireless Chargers

Mophie wireless chargers have made a significant impact in the world of charging technology, offering users a convenient and cable-free way to power up their devices. To make the most of these cutting-edge chargers and effectively troubleshoot any issues, it’s essential to understand the key features and benefits they bring to the table.

1. The Rise of Wireless Charging

Wireless charging has emerged as a game-changer, eliminating the hassle of tangled cords and providing a clutter-free charging experience. Mophie has been at the forefront of this revolution, designing wireless chargers that blend seamlessly with our modern lifestyles.

2. Mophie’s Commitment to Quality

Mophie is renowned for its commitment to quality and innovation. Their wireless chargers are built with precision and attention to detail, ensuring that users can rely on them for fast and efficient charging.

3. Device Compatibility

One of the most appealing aspects of Mophie wireless chargers is their broad compatibility with a range of devices. Mophie chargers are made to fit all Qi-enabled devices, including iPhones, Android phones, AirPods, and other devices.

4. Fast Charging Capabilities

Mophie understands the importance of speedy charging in today’s fast-paced world. Many of their wireless chargers support fast charging protocols, allowing you to power up your devices quickly and efficiently.

5. Sleek and Stylish Design

Mophie’s wireless chargers not only excel in functionality but also in aesthetics. Their sleek and stylish designs can complement any workspace or home environment, adding a touch of sophistication to your charging setup.

6. Multiple Charging Solutions

Mophie offers a diverse range of wireless charging solutions to cater to various needs. From wireless charging pads and stands to portable power banks with wireless capabilities, they have a product for every situation.

7. Enhanced User Experience

Mophie prioritizes user experience by incorporating features like non-slip surfaces to keep devices in place, LED indicators to signal charging status, and intelligent circuitry to protect against overheating and overcharging.

8. Brand Reputation and Support

With a solid reputation in the tech industry, Mophie provides reliable customer support and resources to assist users in maximizing the performance of their wireless chargers.

Understanding these key aspects of Mophie wireless chargers lays the foundation for effectively troubleshooting and maintaining your device. In the following sections, we’ll delve into the essential steps to reset your Mophie wireless charger, helping you overcome common charging issues and ensuring that your charger continues to deliver the exceptional charging experience you expect.

Common Charging Issues

While Mophie wireless chargers are known for their reliability, even the best technology can face occasional challenges. If you’ve encountered issues with your charger, you’re not alone. Many users have experienced these common charging problems, and the good news is that most of them can be resolved through a straightforward reset process. Let’s take a closer look at these typical charging issues:

1. Device Not Charging

  • This is perhaps the most common issue users encounter. Your device may not start charging when placed on the charger, leaving you puzzled and frustrated.

2. Slow Charging

  • If your device seems to charge slower than usual on your Mophie wireless charger, it can be an inconvenience, especially when you’re in a hurry.

3. Intermittent Charging

  • Sometimes, your device might start and stop charging repeatedly while on the charger. This inconsistency can be perplexing and may result in incomplete charging cycles.

4. Overheating

  • Overheating issues can occur, causing your device or charger to become uncomfortably hot during the charging process. This can be a concern for both your device’s health and safety.

5. Connection Problems

  • Poor connectivity between the charger and your device can lead to disruptions in the charging process. Your device may constantly connect and disconnect from the charger.

6. No Power Indicator

  • The absence of power indicator lights or any visual cues can make it challenging to confirm if your charger is functioning correctly.

7. Charger Freezing or Unresponsiveness

  • In some cases, the charger itself may become unresponsive, with buttons not working, or the device failing to recognize it.

8. Compatibility Issues

  • While Mophie chargers are designed to be compatible with various devices, there can still be instances where certain devices or cases do not work well with the charger.

9. Outdated Firmware

  • Firmware updates can improve charger performance and compatibility. If your charger has outdated firmware, it may lead to compatibility issues with newer devices.

These common charging issues can be frustrating, but the good news is that many of them can be effectively addressed by resetting your Mophie wireless charger. In the upcoming sections of this guide, we will walk you through the step-by-step process of resetting your charger, enabling you to troubleshoot these issues and restore the seamless wireless charging experience you desire.

how to reset mophie wireless charger

Preparing to Reset

Before diving into the reset process for your Mophie wireless charger, it’s crucial to take a few preliminary steps to ensure safety and effectiveness. Here’s what you need to do:

1. Power Off and Unplug:

  • Make sure your Mophie wireless charger is unplugged from the power source and turned off. Safety is a top priority, and this step is essential to avoid electrical hazards during the reset process.

2. Identify the Reset Button:

  • Locate the reset button on your Mophie wireless charger. Depending on the model, this button’s appearance may vary, so take a moment to identify it.

With these preparations in place, you’re ready to move on to the actual resetting process, which we’ll explain in detail in the following sections. Taking these initial precautions ensures a smooth and risk-free reset of your Mophie wireless charger.

The Resetting Process

Now that you’ve made the necessary preparations, it’s time to reset your Mophie wireless charger. Follow these steps carefully to troubleshoot common charging issues effectively:

Step 1: Power Off and Unplug

Before you begin, ensure your Mophie wireless charger is turned off and disconnected from the power source. This step is crucial for your safety and the proper execution of the reset process.

Step 2: Locate the Reset Button

Identify the reset button on your Mophie wireless charger. Depending on the model, this button may have different appearances, but it’s typically labeled or marked. It’s usually a small, recessed button that you can press with a pen tip or a similarly small object.

Step 3: Press and Hold

Gently press and hold the reset button for approximately 15-20 seconds. Keep a steady hand and maintain pressure on the button throughout this duration. You may need to use some force, but be careful not to damage the button or the charger.

Step 4: Wait and Reconnect

Release the reset button after you’ve held it for the allotted amount of time. Now, give your Mophie wireless charger a few moments to reset and reboot. This process may take a few seconds, so be patient.

Once you’ve allowed sufficient time for the reset to take effect, reconnect your Mophie wireless charger to the power source. Plug it in and turn it back on.

Step 5: Verify the Reset

To confirm that the reset was successful, observe the charger for any changes in behavior. Look for indicators like LED lights or on-screen messages on your device to ensure that the reset process has been completed.

Congratulations! You’ve successfully reset your Mophie wireless charger. This simple yet powerful procedure should help address many common charging issues, restoring the charger’s functionality and allowing you to enjoy seamless wireless charging once again.

In the next section, we’ll discuss how to verify the reset and troubleshoot any additional issues that may arise during or after the process.

Verifying the Reset

After completing the reset process for your Mophie wireless charger, it’s essential to confirm that the reset was successful. Here’s a quick guide on how to verify the reset:

  1. Check Indicator Lights: If your charger has LED indicator lights, look for any changes in their behavior. A reset may cause these lights to flash, change color, or behave differently.
  2. Device Recognition: Place your device on the charger and ensure that it is recognized and begins charging. This is a good indication that the reset fixed the issue if it was previously not charging or had connectivity problems.
  3. Charging Speed: Observe the charging speed of your device. If it was charging slowly before the reset, it should now charge at a more optimal rate.
  4. No Error Messages: Verify that there are no error messages or warnings on your device’s screen related to charging or connectivity issues.

By confirming these indicators, you can be reasonably certain that the reset has been successful and your Mophie wireless charger is back to its full functionality. Don’t worry if you run into any new or recurring problems; we’ll go through some troubleshooting advice in the section after this one.


While restarting your Mophie wireless charger frequently solves typical charging problems, some issues might still exist or brand-new ones might appear. To assist you in solving these problems, consider the following troubleshooting advice:

  1. Check for Obstructions: Ensure that there are no foreign objects, debris, or metal items between your device and the charger. These can interfere with wireless charging.
  2. Device Compatibility: Double-check that your device is Qi-compatible and that it aligns properly with the charger’s sweet spot. Some cases or devices may not work well with wireless charging.
  3. Firmware Updates: Check if there are any firmware updates available for your Mophie charger. Updating the firmware can improve compatibility and performance.
  4. Temperature Issues: If your device or charger gets too hot during charging, move them to a cooler location and allow them to cool down before resuming charging.
  5. Inspect Cables and Power Source: Ensure the power cable and adapter you’re using are in good condition. Faulty cables or a weak power source can affect charging speed.
  6. Restart Your Device: Sometimes, a simple device restart can resolve charging issues. Try restarting your smartphone or tablet and see if it charges properly afterward.
  7. Contact Mophie Support: If troubleshooting doesn’t resolve the problem, don’t hesitate to reach out to Mophie’s customer support for further assistance. They can provide specific guidance based on your charger’s model and the issue you’re facing.

By following these troubleshooting steps, you can tackle most charging problems and ensure that your Mophie wireless charger performs optimally. If all else fails, Mophie’s customer support team is there to help you get back to hassle-free wireless charging.

Also Read: How to Fix Mophie Wireless Charger Not Working? Solutions

Final Words

In the fast-paced world of technology, our reliance on seamless charging solutions is greater than ever before. Mophie wireless chargers have emerged as trusted allies in this quest for convenience, offering compatibility, speed, and style. However, encountering charging issues is not uncommon. Thankfully, with the simple reset process we’ve outlined, you can breathe new life into your Mophie charger and bid farewell to frustrating charging hiccups.

Remember, a successful reset can rekindle the magic of wireless charging, but if challenges persist, don’t hesitate to explore further troubleshooting or seek assistance from Mophie’s dedicated support team. With a little patience and knowledge, you can ensure that your Mophie wireless charger remains a reliable companion, keeping your devices powered up effortlessly. Say goodbye to charging woes and hello to uninterrupted wireless charging bliss!

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