Eufy Doorbell Won’t Connect to Chime: Troubleshooting Guide

Eufy doorbells are smart doorbells that let you talk to visitors and keep an eye on your front door from afar using a mobile app. They have capabilities like motion detection, two-way audio, and live-streaming video. With Eufy doorbells, you can monitor your front door and make sure your house is secure even when you’re not there. They don’t need an expert to install them and are simple. A terrific addition to any innovative home security system, Eufy doorbells are all around. But then a problem arises that Eufy’s doorbell won’t connect to chime.

You’re not alone if you bought a Eufy doorbell and having trouble getting it to work on your chime. As many customers have observed, getting your Eufy doorbell to link to your chime can aggravate and be quite tricky. In this guide post, we will explore some of the most typical causes of why Eufy doorbell won’t connect to chime and workable solutions to the issue.

Here are some possible solutions to why Eufy doorbell won’t connect to chime

● Verify the Compatibility of Your Chimes

Before troubleshooting, confirm that your chime is compatible with your Eufy doorbell. While Eufy doorbells are made to function with the majority of mechanical and digital chimes, not all chimes are created equal. Some Eufy doorbells won’t connect to a chime, which could cause connectivity problems.
If your chime is incompatible with your Eufy doorbell, you may need to replace it with one. Check the compatibility list that Eufy has supplied. You can also verify your chime’s voltage since some Eufy doorbells require a specific voltage.

● Look into Your Wi-Fi Connection

Problems with your Wi-Fi connection are another frequent cause of your Eufy doorbell won’t connect to chime. Since Eufy doorbells require a strong and reliable Wi-Fi connection, connectivity issues may arise if your Wi-Fi needs to be fixed.

Try rebooting your modem and router to test your Wi-Fi connection. You can also move your router closer to your Eufy doorbell to strengthen the signal. To remedy the problem, speak with your internet service provider if you still have trouble with your Wi-Fi connection.

Eufy Doorbell Won't Connect to Chime

● Check the settings on your Eufy doorbell.

It’s time to review your Eufy doorbell settings if Eufy doorbell won’t connect to the chime after checking your chime compatibility and Wi-Fi connection. Check and make sure all the settings on your doorbell are accurate and that it is appropriately configured. To discover whether there are any problems with your settings, check the Eufy app.

Try resetting your doorbell if appropriately configured, but you are still experiencing connectivity problems. Press and hold the reset button on the back of your Eufy doorbell for 15 seconds to reset it. This will reset the doorbell to its initial configuration, which might resolve any connection issues.

● Verify the Firmware on Your Eufy Doorbell

Your firmware may be the source of another problem with your Eufy doorbell. Eufy frequently publishes firmware upgrades to enhance the functionality and performance of its doorbells. Suppose you last updated your firmware a while. In that case, your doorbell may be utilizing out-of-date firmware, causing communication problems.

To see if your Eufy doorbell needs any firmware updates, check the Eufy app. Download and install any updates that are available for your doorbell. This should enhance the functionality of your doorbell and fix any connectivity problems.

● Speak with Eufy Support

It’s time to contact Eufy support if you’ve tried the earlier solutions and your Eufy doorbell won’t connect to chime. They have a group of helpful individuals that can assist you with any issues you might be experiencing.

Be sure you’ve tried all the troubleshooting methods before contacting Eufy support. Be prepared to provide them with specific details regarding the problem.

● Check the Chime’s Volume Level.

The volume of your chime is another element that may impact the connectivity of your Eufy doorbell and chime. When someone hits the doorbell button, the chime might not sound because the volume is too low.

Consult the manufacturer’s instructions to determine your chime’s volume level. Usually, the chime has a volume control that you may use to boost the volume. After changing the volume, make sure to test the chime to ensure that it is operating properly.

● Check the Connectors of the Wiring

If there are issues with how the cables connect, your Eufy doorbell won’t connect to chime. Connectivity problems may develop due to loose, corroded, or damaged wires over time.

First, switch off the power to your doorbell and chime to check the wire connections. The wiring can then be accessed by removing the cover from your doorbell and chime. Reattach or replace any wires that need to be replaced if there are any loose, corroded, or damaged electrical connections.

● Activate a doorbell extender

Consider installing a doorbell extender if you’ve tried the solutions mentioned earlier and your Eufy doorbell still needs to be connected to your chime. The signal between your doorbell and chime can be strengthened with a doorbell extender, making it simpler to connect and less likely that the connection will fail.

Carefully follow the manufacturer’s directions when installing a doorbell extender. The extension must be wired into your current wiring before being plugged into a power outlet. After installing
the extender, check the communication between your Eufy doorbell and chime.

Also Read: Why is my Ring Doorbell Not Ringing on Alexa?


Why is my Eufy doorbell chime not working?

Your Eufy doorbell chime may not be working due to a number of reasons such as a low battery, improper wiring, or a faulty chime kit. Consult the Eufy support website or contact customer service for troubleshooting assistance.

How do I connect my Eufy doorbell to Eufy chime?

To connect your Eufy doorbell to the Eufy chime, open the Eufy Security app, select your doorbell, and go to the settings menu. Then select “Chime Settings” and follow the in-app instructions to connect the doorbell to the chime.

How do I activate my Chime?

To activate your Chime account, download the Chime mobile app or visit the Chime website, then follow the instructions to sign up for an account. Once your account is created, you can activate your Chime card and start using it.

Related: Ring Doorbell Not Connecting to Wifi.


It can be annoying and inconvenient if your Eufy doorbell won’t connect to a chime. You can fix the problem and get your Eufy doorbell and chime back to normal by following the troubleshooting methods described in this article. Remember to check your electrical connections, firmware, doorbell settings, Wi-Fi connection, and chime compatibility. Consider installing a doorbell extender or contacting Eufy support if you still have problems.

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