Whirlpool Duet Dryer Not Spinning-An Expert Guide

It is not a big deal fixing a Whirlpool Duet dryer that is not spinning. The condition is you should be willing to invest some of your time instead of paying a mechanic.

My followers reported that they have fixed a number of dryer problems by taking help from my guides. They did it all at home following the DIY rule. Most users found that the root cause was very minor.

They feel happy that they did not pay a fee to a technician. Instead, they fixed their appliance free of cost. Therefore, I keep on sharing the hacks, tricks, and solutions to help you.

Previously, I have discussed some other issues posed by a Whirlpool Duet dryer. Today, I will explain the reasons and solutions for the spinning problem.

Common Reasons Whirlpool Duet Dryer not Spinning

Before finding the solutions, it is necessary to know the causes. I have dealt with all sorts of dryer issues. Because my Whirlpool Duet dryer is old enough.

Therefore, I know the reasons behind every sort of problem. So, here, we will look for the common reasons why your Whirlpool Duet dryer has stopped spinning.

  • The dryer is overheated or overloaded
  • Something is stuck in the dryer drum
  • The drive belt is broken
  • The idler pulley is loose or broken
  • Drum rollers have gone out
  • Drum bearings are worn out
  • Drive motor has failed

Fixing the Whirlpool Duet Dryer

Now, we will learn how to address each cause. I will tell you the strategies to cope with these problems. You will have to check some parts of your machine. Then, you will fix the issue.

#1. Reset and Power Cycle Your Dryer

Although it is not a very common reason behind the spinning issue. However, you should start troubleshooting your dryer by cooling it down.

Overheating can be a cause the drum is not spinning. So, try the following hack;

  1. Turn OFF your Whirlpool Duet dryer and unplug it from the wall outlet.
  2. Let it cool down for 10-30 minutes.
  3. Now, connect the power again and turn ON the dryer.
  4. Reset the appliance by holding the “Start” button for 5 seconds.
  5. Press and hold the Start button 3 times after an interval of 5 seconds.Whirlpool Duet Dryer not Spinning

#2. Avoid Overloading

Overloading can also stop the drum from spinning. You should not stuff too many clothes inside the drum. Just put the one wash load in one cycle.

Moreover, close the door properly. If the door is not closed firmly, the drum will not spin. Because the appliance goes into protective mode to avoid any accident. Also, check the door latch.

#3. Remove Obstructions in the Drum

An obstruction is one of the major reasons your dryer is not spinning. Usually, it happens when we forget to remove everything from our pockets and put the clothes in the dryer.

Resultantly, small objects such as pens, keys, coins, etc. are stuck inside the drum. Hence, you have to look carefully if anything is obstructing the movement.

Turn OFF the dryer and move the drum with your hands. It may move smoothly but will stop at a certain point. This is the location where an object is trapped. Remove the object carefully.

#4. Replace the Drive Belt

If nothing is obstructing the drum, check the drive belt. The second common reason is the damaged drive belt. Move the drum with your hand. If it spins too freely, the belt is broken.

The belt gets frayed out and damaged after continuous usage. It loses its flexibility and the drum stops spinning. The drive belt can be easily replaced at home. You can purchase it from here.

#5. Check the Idler Pulley

You have carefully checked the drive belt but it is intact. Still, your Duet dryer refuses to spin? Possibly the idler pulley is broken. The drive belt passes over the idler pulley which provides necessary tension.

Due to friction or overloading, the pulley can get damaged. It is located inside the dryer cabinet. So, you have to remove the top and front panels of your Whirlpool dryer.

Locate the small wheel-like idler pulley and examine it minutely. It should not be bent, broken, or spin freely. Take a picture to note its configuration so that the replacement does not go wrong.

#6. Check the Drum Rollers

Drum rollers are responsible for moving the dryer drum. They support the drum while it is spinning. Your Duet dryer has many rollers. With the belt off, the drum should rotate freely with the hand.

Otherwise, the rollers are damaged. They can be accessed by opening the appliance. Check each roller for any signs of damage, wear, and tear. They are located at the back of the drum.

The machine gives a thumping sound to indicate damaged rollers. Replace the roller that is faulty. Clean the roller shaft before placing the new roller on it.

#7. Replace the Drum Bearings

Bearings play an important role in drum rotation. Worn-out bearing resists movement. Remove the dryer belt and move the drum with your hand.

If the drum does not move easily and instead gives screeching and grinding noises, the bearings have failed. Replacing these parts will solve your problem.

#8. Test the Drive Motor

Drive motor is a very essential component. In fact, the dryer cannot work without it. Because it provides the force to rotate the drum.

Buzzing, humming, or freaking noises are the signs of motor failure. Notice the sound when you turn ON the dryer. Purchase a high-quality and original motor for replacement.

However, I recommend consulting a technician before taking this step. Because a professional hand can replace the motor perfectly.


Here are some common questions you may want to ask about your Whirlpool dryer.

Is it worth repairing a Whirlpool Duet dryer?

It depends on the cost of repairing and the age of your dryer. Do not go for expensive repairs if your appliance is more than 8 years old. Further, consider the repairing cost. Replace the dryer instead of spending too much on the repair.

How long does a Whirlpool Duet dryer last?

The natural age of a Whirlpool Duet dryer is 8-12 years. However, it can last longer if maintained properly. Clean the lint screen, vents, and exhaust regularly. Further, protect your appliance from overloading and overheating.

Why does the dryer belt break?

Replacing the dryer belt may cost $150 to $250. The belt breaks due to stress that is caused by overloading. So, avoid stuffing too many clothes in your dryer. The belt can also break after using for a long time. It faces friction and frays out over time.

Also read: How to Fix a Whirlpool Dryer that Stops Working Midway

Final Suggestion

The spinning issue arises when the drum and its relevant parts develop some defects. I explained in detail how to check all these components. You can replace a number of parts at home.

For example, drive belts, drum rollers, bearings, and idler pulleys are easy to replace. But, do not take risks when it comes to the motor. It is advised that you should contact Whirlpool. Ask for technical assistance.

They will send their professional mechanic. Alternately, you can call a local but professional and trusted technician. He can appropriately fix your non-spinning Whirlpool Duet dryer.

Leave a Comment