11 Ways to Fix iOttie Wireless Charger Not Working

In a world where wireless charging has become an essential part of our daily lives, the frustration of encountering issues with your iOttie wireless charger not working can be all too real. Whether it’s a smartphone, smartwatch, or other Qi-compatible devices, wireless charging is supposed to be convenient and hassle-free. But when things go awry, it can leave you scratching your head.

Fear not, as this article will guide you through the common problems and solutions related to your iOttie wireless charger.

1. Is Your Charger Properly Plugged In?

Before diving into the intricate details, let’s start with the basics. Ensure that your charger is correctly plugged into a power source. Sometimes the problem may be as straightforward as a loose connection.

2. Check the Charging Cable

One often overlooked aspect is the charging cable itself. Inspect it for any visible damage, such as frayed wires or bent connectors. Faulty cables can hinder the charging process.

3. Clean Your Charging Port

Dust and debris can accumulate in your device’s charging port over time, obstructing the connection between your device and the charger. Gently clean it using a small brush or compressed air.

4. Is Your Device Compatible?

iOttie chargers are designed to work with a wide range of Qi-compatible devices. Make sure your device falls under this category to ensure compatibility.

iOttie Wireless Charger Not Working

5. Wireless Charger Placement

The positioning of your device on the charger matters. If it’s not placed correctly on the charging pad, it may not charge. Adjust the placement to ensure proper alignment.

6. Check for Interference

Wireless chargers can be sensitive to nearby objects and interference. Ensure there are no metal objects or other electronic devices near the charging pad.

7. Overheating Issues

Wireless chargers can sometimes overheat, causing them to stop charging temporarily. Give your charger some time to cool down if it feels excessively hot.

8. Update Firmware

iOttie often releases firmware updates for their chargers to improve performance. Check if there are any updates available for your charger and apply them.

9. Restart Your Device

A simple restart of your smartphone or device can resolve many charging-related issues. Try turning it off and on again to see if it starts charging.

10. Test with Another Device

To rule out any device-specific issues, try using your iOttie wireless charger with another compatible device. If it works, the problem may lie with your original device.

11. Contact iOttie Customer Support

If all else fails, don’t hesitate to get in touch with iOttie’s customer support. They have a dedicated team to assist you with troubleshooting and potential replacements.

FAQs About iOttie Wireless Charger Not Working

Why is my iOttie wireless charger not working after I updated my phone’s software?

Sometimes, software updates can lead to compatibility issues. Try restarting your device or contacting iOttie’s customer support for guidance.

How can I prevent overheating issues with my iOttie wireless charger?

Make sure your charger is placed on a cool, flat surface and avoid using it in direct sunlight. Additionally, consider updating the charger’s firmware.

What should I do if my iOttie wireless charger is not fast charging my device?

Ensure that your charger and device support fast charging. If they do, check for firmware updates and clean your device’s charging port.

Can I use third-party charging cables with my iOttie wireless charger?

It’s recommended to use the provided iOttie charging cable for optimal performance. Third-party cables may not provide the same level of compatibility.

How do I know if my device is Qi-compatible?

You can check your device’s specifications or refer to the manufacturer’s website to confirm its Qi compatibility.

Also Read: MacBook Charger Orange Light but Not Charging.


In the world of wireless charging, encountering problems with your iOttie wireless charger not working is a common occurrence. However, armed with the knowledge provided in this article, you can tackle these issues head-on. Remember to check the basics, clean your charging port, and ensure proper placement of your device.

If problems persist, don’t hesitate to reach out to iOttie’s customer support for assistance.

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