Anker PowerCore 26800 Not Charging: Troubleshooting Guide

In today’s fast-paced world, portable chargers have become a lifeline for our ever-connected lives. Among the many options available, the Anker PowerCore 26800 stands out as a reliable powerhouse for charging our devices on the go. However, there may be times when you plug in your device, and it refuses to charge.

Don’t panic; we’ve got you covered. In this article, we will explore common issues causing your Anker PowerCore 26800 not to charge and provide practical troubleshooting solutions.

Understanding the Anker PowerCore 26800

Before we delve into troubleshooting, let’s take a quick look at what makes the Anker PowerCore 26800 a popular choice:

High Capacity

The Anker PowerCore 26800 boasts an impressive 26800mAh capacity, allowing multiple charges for your devices.

Multiple Ports

Equipped with three USB ports, it can charge multiple devices simultaneously.

Fast Charging

Supports fast charging technologies like PowerIQ and VoltageBoost for efficient and quick charging.

Sturdy Build

Durable design and materials ensure it can withstand the rigors of travel.

Troubleshooting Guide

Now, let’s tackle the issue of your Anker PowerCore 26800 not charging. Here are a few typical issues and their fixes:

1. Check the PowerCore’s Battery Level

Before anything else, ensure your PowerCore has enough juice left. Press the power button on the device to see the LED indicators. If they don’t light up, it might need charging itself.

2. Inspect the Cables

Faulty or damaged cables are a frequent cause of charging issues. Replace the charging cable and try again.

Anker PowerCore 26800 Not Charging

3. Clean the Charging Ports

Over time, dust and dirt may assemble in the charging ports. Use a small brush or compressed air to clean them carefully.

4. Restart Your Devices

Sometimes, a simple restart of your devices can solve charging problems. Turn off your phone or tablet, plug it into the PowerCore, and then power them back on.

5. Verify Compatibility

Ensure your devices are compatible with the PowerCore’s charging voltage and amperage requirements. Incompatible devices may not charge properly.

6. Try Different Outlets

Sometimes, the issue might be with the power source. Try charging your PowerCore from different outlets or USB ports on your computer.

7. Update Firmware

Check if there’s a firmware update available for your PowerCore. Manufacturers often release updates to address performance and compatibility issues.

8. Overheating Protection

The PowerCore has built-in overheating protection. If it detects overheating, it may temporarily stop charging. Before attempting again, let it cool off.

9. Reset the PowerCore

In case of persistent issues, you can reset the PowerCore by holding down the power button for 20 seconds. This should reset the internal circuitry.

Also Read: How to Reset Power Bank? Guidance


In most cases, your Anker PowerCore 26800 not charging can be resolved with a few simple steps. Always remember to use high-quality cables and keep your device and PowerCore clean. If the issue persists, don’t hesitate to reach out to Anker’s customer support for further assistance.


1. Can I charge my laptop with the Anker PowerCore 26800?

The PowerCore 26800 is not designed for charging laptops. It’s best suited for smartphones, tablets, and other smaller devices.

2. How long does it take to fully charge the PowerCore 26800?

Charging time can vary, but it typically takes around 10-12 hours to fully charge the PowerCore 26800 using a standard 2A charger.

3. Is it safe to leave my devices connected to the PowerCore overnight?

Yes, it’s safe to leave your devices connected to the PowerCore overnight. The PowerCore has overcharge protection to prevent damage to your devices.

4. Can I use a third-party charger to charge my PowerCore 26800?

It’s recommended to use the original charger or a high-quality, compatible charger to ensure safe and efficient charging.

5. In case none of the troubleshooting techniques work, what should I do?

If none of the steps in this guide resolve the issue, contact Anker’s customer support for personalized assistance.